BUSINESS PRINCIPLE:Managing the company Quality System in compliance with the requirements of ISO 17025, ISO 17020, ISO 9001 and ACCREDIA requirements, to ensure a high professionalism and technical competence service able to satisfy Customers, maintaining high competitiveness and guaranteeing the right remuneration to the Company.COMPANY POLICY:In order to satisfy the principles set out above, the Management is personally committed and involves all personnel to:•Respect this policy and the requirements of the ISO 17025, ISO 17020 and ISO 9001 standards together with the provisions of ACCREDIA, EA and ILAC;•Apply to satisfy the Customer's requirements and to improve the services rendered together with the quality provided;•Report, document and implement all actions aimed at improving and resolving the non-conformities found;•Adapt to the company Quality System, becoming familiar with the documentation and engaging in the implementation of the requirements, promoting the updating and improvement of the Quality System documentation;•Ensure that the Quality Policy is widespread, understood and implemented at all levels and satisfies the mandatory requirements;•Continuously improve the testing and inspection processes, eliminating the causes of non-compliance and inefficiency, using business process monitoring techniques;•Periodically verify the effectiveness of the Quality System and review the Quality Policy to ascertain its continued suitability and update it in line with the objectives and strategies;•Approve and distribute the Quality Manual, which describes the organizational structure and establishes the levels of responsibility, the authority and the reciprocal relationships of the personnel who directs, executes and verifies the activities that influence the quality of the services;•Actively involve all interested parties, coordinating and supporting them in full awareness that they represent a primary strategic element;•Promote the development of internal professionalism and the careful selection of external collaborations in order to equip themselves with competent and motivated human resources;•Plan their processes with a Risk-Based Thinking (RBT) approach in order to implement the most appropriate actions to assess and treat risks associated with the context, the stakeholders and the processes as well as exploit and reinforce the identified opportunities;•Guarantee the "Quality Manager" the full authority for the preparation and implementation of the quality system and to give it the authority to perform audits and surveillance of all the activities that impact on the services offered in order to be able to verify compliance with the Quality Manual at any time;•Guarantee the laboratory staff the professional autonomy to be able to operate with impartiality, integrity and confidentiality;IMPROVEMENT:The Management is committed to continuously improving the Quality System, verifying the tendency of the performance indicators of the company processes and the achievement of the set objectives.
The management of MATED S.r.l.is focused on satisfying its customers and constantly improving the services provided by optimizing the individual operating processes. One of the main methods adopted is the commitment to company quality that has led MATED to obtain the following awards from third parties:
UNI CEI EN ISO/IEC 17025
MATED S.r.l. Laboratory is accredited ACCREDIA according to UNI CEI EN ISO / IEC 17025 since 2014 for the execution of the tests contained in the list available here and also avaiable on the ACCREDIA website.
UNI EN ISO 9001
The management system of MATED S.r.l. is certified UNI EN ISO 9001:2015 by Globe S.r.l., an accredited certification body according to UNI CEI EN ISO / IEC 17021-1.
MATED test laboratory has been recognized as conforming to the requirements of IACS documents Z17 (Rev.11 2015) and IMO Resolution MSC.215 (82) for the provision of laboratory tests on protective coatings.
UNI CEI EN ISO/IEC 17020
The Inspection Body MATED S.r.l. is accredited by ACCREDIA according to UNI CEI EN ISO / IEC 17020 since 2019 for the execution of inspections in the context described in the certificate and on the ACCREDIA website.